Critical Incident Technologies

1215 Polaris Parkway, Columbus OH 43204 | Phone: 614.327.6986

About Critical Incident Technologies

Critical Incident Technologies (CIT) is a software solution company. CIT has developed Incident Solution System, a web based risk management software application used in long term care facilities to report and manage clinical incidents.

What is Incident Solution System

Incident Solution System is a risk management software tool designed to protect the corporate stake holder. Incident Solution is an insurance policy for you & your insurer.

How is Incident Solution an insurance policy?

Simple! Upon incident data entry, the corporation is immediately notified via email of the incident. Your corporate legal department determines if the issue at hand moves to a third party administrator or not, thereby, saving claims evaluation costs.

Incident Solution Target Market

Insurance Companies
Risk Management Companies
HealthCare Corporations

System Features

User Access Roles - Multiple levels of system access.

Reporting - Real Time monitoring of your data for internal usage to analyze data for trends.

Investigation - Comprehensive investigation pages for incidents moving to this level.

Email Notification - Immediate email notification upon initial incident data entry

Contact Information

Robert D. Reed
Founder & Chief Executive Officer
Email: rreed@critical-inc.com
Phone: 614-327-6986

Tom DeChristopher
Founder & Chief Technical Officer
Email: tomdechris@critical-inc.com
Phone: 412-779-8044

Steve Sciullo
Director of Client Services
Email: ssciullo@critical-inc.com
Phone: 412-400-1461

Alliance for Suggesting & Steering Incident Solution Team (ASSIST)

Member A.S.S.I.S.T.

Critical Incident Technologies developed the Incident Solution System combining our extensive knowledge to release a first rate risk management software to our members. We realize our members are just as important as our software that they are using on a daily basis. Critical Incident Technologies strongly encourages input from our members relating to the overall improvement of the Incident Solution System. Member participation resulting in ongoing improvement of the software is almost unheard of in this industry. The final goal always being to establish the best software solution for our members benefit now and in the future.

ASSIST Critical Incident Technologies

Incident Solution was designed by investigators from our parent

company The Critical Incident Group. Our professional

investigators have extensive experience and are considered

experts in issues of long-term care abuse, neglect and

noncompliance.

Incident Solution Product Details

No software or hardware to purchase.
CIT will develop and house a system for you. You just need a connection to the internet and a web browser.
Alert you immediately via email upon incident data entry.
Allow you to report, track, analyze, and manage incidents in one area
Allow you to search & select incidents for evaluation & management of the event.
Complete an entire investigation of the incident, if necessary.
Real Time monitoring to improve risk management processes.
Observe and act on facilities with reoccurring incidents.
Discover facilities with a high total number of incidents.
Identify facilities with a low total number of incidents.
Support - CIT has highly trained professionals to assist with any questions or problems you may encounter.
Service - CIT believes in good old fashion customer service. We will personally contact you to ensure you are receiving the service you expect.

DISCLAIMER:

The Alliance for Suggesting & Steering Incident Solution Team (ASSIST) Members, freely and willingly participate, without ownership of ideas, compensation or reward from Critical Incident Technologies, to improve product quality, provide professional input and directly benefit from the results of these forums.